speaking to an actual person at AA client service is next to extremely hard. The Internet site listing a phone number, that is for cargo Which only references a Internet site that is no help in the least.
There was no gate All set for us and we waited a hour right before 1 was Completely ready. That was not what we anticipated.
we ended up billed $861 to alter the flight itinerary. The journey company blames the AA for the superior fee and AA washed their arms.
On April fifteenth, 2013 I been given a check in the mail from you and was particularly unhappy Once i opened the envelope to begin to see the check written out was about 1/4th the amount I'd originally submitted for reimbursement.
I attempted to make reservations for a nearby lodge by way of your Airline Accommodations services just to learn that there have been no vacant rooms obtainable. I was remaining to join the remainder of the displaced travellers to slumber in the airport terminal over a cot having a blanket and pillow. I'm appalled that while in the twenty first Century, I had to encounter this amount of humiliation.
I'm astonished at The dearth of purchaser service at American Airways. I was a flight attendant for thirty a long time and took great pleasure within the coaching I been given from American. On a recent vacation I viewed a passenger and agent argue about which one was ruder. There is absolutely no apparent enforcement of grooming procedures everywhere in the company.
Very last, let me make clear that in case you inquired about an forthcoming or present-day excursion, we request which you Get hold of our Reservations personnel, who can be obtained 24 hours a day and may be pop over to these guys in a greater place to answer questions on your journey. While in the U.S., the toll-absolutely free variety is
The worst flight expertise of my daily life was using my family of sixteen on American Airlines. Missing our luggage each methods. We won't be traveling American all over again.
Their service has been horrendous. Immediately after I failed to catch a connecting flight to my grandmother’s funeral simply because they only experienced 1 mechanic in your entire airport, they agreed to buy my resort charges. Having said that, it took them three months to have back to me, and by the time I obtained the Look at, it experienced by now been cancelled.
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Superior Early morning, I was questioning What exactly are the requirements essential every time a consumer travels by using a slight. Thanks for any facts regarding this matter.
I would really like an handle to mail a letter to American Airlines Consumer Service, and I hope you are going to reply using this address.
To I don’t know how Lots of people endeavoring to get this resolved. I used to be so frustrated and about to give up
Examining the write-up in Yahoo! about a AA rep writing “deaf and dumb†on their baggage is impolite and so they should have much more than a pretend apology. you just shed a customer.