Particularly dissatisfied re not enough acknowledgment of any distress I encountered. Looks as if a simple courtesy.
It’s appealing to me that it's got come to this avenue. I've done quite a bit of study On the internet to attempt to obtain an Electronic mail Handle that may head to the corporate directly.
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scheduling reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction about your services with regards to the flights referred to over.
On December twenty five, My three sons And that i had a flight from Cleveland to Phoenix that was to leave at 7:50 that has a quit in Charlotte NC. At about 3 or four pm over the day of our departure, American Airways delayed our flight which would make us pass up our connection in Charlotte which had no other flights out to Phoenix that working day OR the subsequent! And why the delay? No explanation. So with none help from an AA agent..(Just about like it absolutely was our fault) we observed A different flight as a result of Dallas…which left in one hour in addition to a 50 %. We designed it towards the airport but with Yet one more impolite AA agent, (I understood it was chaotic with the holidays and all) I had been confident that I could get my bag in Dallas due to the fact we now experienced to invest the night time there. I asked him regarding the tag that looked like it was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it in the morning. Nicely the bag didn't make it on the conveyer in Dallas. Once i requested another representative about this, he explained it was in an enormous place and it absolutely was going out once we left in the morning. I explained to him I essential it for my lodge stay, and he advised me it might get four several hours to acquire it. Ok…nevermind…I’ll be back right here in four hrs!!! So I remaining for your Dallas resort with out my luggage.. Bought on our flight the subsequent early morning and took off promptly.
The complete crew staff members was great , but this guy went beyond the roles anticipations and needs to be praised and recognized. I’m also joyful we receive a snack yet again.
I gained a promo within the mail from American Airlines in reference to rapid tracking to elite position. Once i attempted to log on to the Web page within the promo I couldn't discover it (aa.
all to frequently, administration is contacted when matters go Completely wrong…this is simply not a kind of letters…..i am getting in contact with american airlines buyer service as a consequence of a wonderful flight attendant named MARITA LORDI (FA #9
Not only ended up we not seated in go to my site Company as informed, we quickly uncovered that the online video program and WiFi was failing to operate and we wouldn't be able to hear music or videos all through our ten hour flight. I often anticipate savoring motion pictures on prolonged flights.
I did not have any luggage to check! Why does AA Consumer Service carry on to lie about good reasons which the flight was overbooked? The ticket agent informed me the flight was overbooked.
Question if anyone reads this but AA is definitely the worst airline in the world. Didn’t fly them For many years resulting from inside complications.
I'd some extremely constructive tips to give them to prevent this Later on, but was unable to establish contact with them.
By far the worst traveling encounter I have at any time experienced on the domestic flight! Late stry for no obvious motive and took forty mins to receive to terminal. Then One more 40 to acquire baggage. Awful.
I not too long ago took a flight from JFK to St Thomas over a Saturday 8 am flight and had probably the most helpful, successful knonwledgable flight attendant she was fantastic. I'd love to thanks her for making my trip more enjoyable.